The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
CAD 20.95 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
24-hour reception
No pets allowed
Security
Luggage storage
Ski storage
Lift
Vending machines
Smoke detectors
Sports & Fitness
Skiing
Hiking
Dining
Restaurant
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Sauna
Steam room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
501 Banff Avenue,
Banff,
Canada,
T1L 1A9,
Alberta
Map view
501 Banff Avenue,
Banff,
Canada,
T1L 1A9,
Alberta
City landmarks
Museum
Whyte Museum of the Canadian Rockies
1.3
km
Museum
Cave and Basin National Historic Site
2.4
km
Museum
Banff Park Museum National Historic Site
1.5
km
Museum
Buffalo Nations Luxton Museum
1.7
km
Banff Avenue
Banff Avenue
660 m
24km (15 miles) north of Banff
Lake Minnewanka
1.5
km
Gallery
Canada House Art Gallery
1.2
km
107 Tunnel Mountain Drive
Banff Centre for Arts and Creativity
1.7
km
Little Beehive
980 m
405 Spray Ave
Fairmont Banff Springs
2.2
km
317 Banff Ave
Canadian Ski Museum West
800 m
Church
St. Paul's Presbyterian Church
800 m
Museum
The Historic Luxton Home Museum
870 m
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
1.3
km
Buffalo St
Surprise Corner
1.2
km
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
960 m
Waterfall
Bow Falls
2.2
km
Gallery
Willock & Sax Gallery
1.0
km
Gallery
All In The Wild Gallery
1.1
km
Gallery
About Canada
1.2
km
Vermilion Lakes Road
Vermilion Lakes
2.3
km
Johnson Lake Road
Johnson Lake
1.1
km
Bourgeau Lake
1.1
km
Shopping Area
Cascade Shops
770 m
National Park
Banff National Park- Visitor Center
660 m
Improvement District No. 9
Tunnel Mountain Trail
1.5
km
Tunnel Mountain Road
Douglas Fir Resort Waterslides & Pools
1.9
km
Nearby
Church
Banff Park Church
110 m
Whiskey Creek
180 m
Amusement Park
Banff Rotary Park
240 m
Restaurants
The Beaver Bar
270 m
433 Banff Avenue Samesun Backpacker Lodge
Domino's Pizza
2.5
km
122 Eagle Cr
Good Earth Coffeehouse
750 m
333 Banff avenue Banff Avenue & Elk Street
Buffalo Mountain Cafe
1.3
km
700 Tunnel Mountain Rd
Alberta Wing Shack
2.3
km
101 Eagle Crescent
Yan's Bistro
820 m
317 Banff Avenue Cascade Plaza
Eggsmart
870 m
317 Banff Avenue
Dairy Queen Brazier Restaurant
880 m
317 Banff Avenue C1A
Evelyn's Coffee Bar
950 m
215 Banff Ave P.O Box 238
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Comfortable Rooms
Convenient Parking
Poor Noise-Proofing
Inconsistent Staff Service
7.4/10
Very good
Rooms
7.8
Location
8.3
Service
7.5
Dining
6.4
Guest reviews
7.4/10
based on 12 reviews
8.2
8.2/10 based on 2157 reviews
Edward
United States,
February
2024
6.2/10
I had a mixed experience at this hotel. The rooms were dark and not very noise-proof, making it less than ideal for a peaceful stay. On the bright side, they were equipped with a comfy bed, sitting area, and a useful fridge. However, their location was less desirable, only suitable if one agrees to compromise based on the lower price offered.
Rooms
7.0
The rooms were on the darker side and lacked soundproofing, affecting the overall stay. However, the comfy bed, sitting area, and fridge were handy.
Service
6.0
The staff members had varying communication about breakfast times based on tour groups, and some were inexperienced. On a positive note, they were friendly and tried to make our stay enjoyable.
Location
7.0
The hotel's location at the north end of Banff Avenue may not be the best, but it does offer an excellent underground car park and a small spa area. The rooms were comfortable, and it was convenient to reach the main center with just a short walk.
Dining
5.0
The dining experience was average, not meeting the expectations set by the hotel's positioning as a restaurant. The quality of the bar food was below standard, leading us to seek alternatives outside the hotel.
Facilities
6.0
The hotel had a small spa area, an excellent underground car park, and comfortable rooms. However, the noise-proofing and room darkness were notable issues affecting the overall experience.
Comfortable Rooms
Poor Noise-Proofing
Henry
United Kingdom,
November
2023
8.2/10
The hotel offers spacious and nice rooms, perfect for interacting with other guests during breakfast. The service was wonderful overall, although some staff members seemed inexperienced. The location was great and convenient for exploring Banff. The dining experience was fantastic after a day of activities, but could use a slight upgrade. The facilities were well-maintained and contributed to a pleasant stay.
Rooms
9.0
The rooms were spacious and nice, with 2 queen beds, suitable for accommodating multiple guests.
Service
7.0
The service was wonderful, but some staff members appeared inexperienced. More guidance on the area would have been appreciated.
Location
8.0
The hotel's location was great, within walking distance to the town center yet away from excessive foot traffic noise.
Dining
8.0
The dining experience was fantastic, especially after a day of activities, but could benefit from a slightly more upscale touch.
Facilities
9.0
The facilities were well-maintained and added to a pleasant stay.
Edmund
United Kingdom,
October
2023
8.0/10
The hotel is located near the center, allowing for a nice walk each morning surrounded by mountains. The rooms were very clean, and the bathroom was nice. The service was quick, but there were some issues with order accuracy. The dining options are simple but great, including fruit, cereals, toast, and pastries. The location offers a peaceful retreat from the hustle and bustle of the shopping area.
Rooms
8.0
The rooms were very clean and the bathroom was nice.
Service
7.0
The service was quick but there were some issues with order accuracy.
Location
9.0
The hotel is located near the center, allowing for a nice walk each morning surrounded by mountains.
Dining
8.0
The dining options are simple but great, including fruit, cereals, toast, and pastries.
Facilities
8.0
Nice facilities overall.
Alex
United Kingdom,
October
2023
8.2/10
I found the hotel to be in a convenient location, close enough to the city center for easy access to restaurants and shops but far away from the hustle and bustle. The rooms were a good size, clean, and the beds were comfortable, making for a pleasant stay. The service was excellent, with the staff being attentive and responsive to our needs. However, the dining experience had room for improvement with inconsistent coffee and lacking fruit options. Overall, it was a decent place to stay with lovely views and friendly interactions during breakfast.
Rooms
8.0
The rooms were of reasonable size, clean, and had comfortable beds.
Service
9.0
The service was fantastic, with attentive staff responding promptly to our needs.
Location
9.0
The hotel is situated in a great location, close to the city center but away from heavy foot traffic.
Dining
7.0
The dining experience was satisfactory, although improvements are needed, especially with the coffee quality and fruit options.
Facilities
8.0
The hotel offers underground parking and a great spa area.
Stephen
United States,
October
2023
6.6/10
Our stay at The Red Deer Lodge Hotel and Conference Center had its ups and downs. The location was convenient and backed up by comfortable accommodations, but the dining experience left much to be desired. The service was a mix of helpfulness and distraction, and the rooms were decent but had some flaws like a sagging bed. Overall, it was an alright stay with room for improvement.
Rooms
6.0
Our room at The Red Deer Lodge Hotel was okay for 3 adults, but the bed dipped in the middle, making sleep uncomfortable. The location was noisy as the room was over the parking garage with frequent door openings during the night.
Service
7.0
The staff at The Red Deer Lodge Hotel were patient and helpful, especially when resolving a credit card issue. However, some seemed preoccupied with work issues, except for one standout staff member, a Czech girl, who was fantastic.
Location
7.0
The hotel is conveniently located within walking distance to downtown Banff, but the noise from the garage could be disruptive. The underground car park and small spa area were nice amenities to have.
Dining
5.0
Timing was crucial to secure a seat in the dining area.
Facilities
8.0
The hotel offers an excellent underground car park and a small spa area, though temperature control in the room could be challenging.
Ernest
United Kingdom,
September
2023
8.0/10
The hotel has a nice tap ceiling that makes the rooms feel more spacious and high ceilings. The rooms are spacious, clean, and nicely set out with a view over the main street. The beds are comfy with a sitting area and a fridge. The service is warm and accommodating, with clean surroundings. The location is great, perfect for those who prefer a quiet night, though slightly far from the center of Banff. The dining options are advertised at specific times and a bit excessive. The hotel features an underground car park, a small spa area, and very comfortable rooms.
Rooms
9.0
The rooms are spacious, clean, and nicely set out with a view over the main street. The beds are comfy with a sitting area and a fridge.
Service
8.0
The service is very warm and accommodating with clean surroundings.
Location
8.0
The location is great, perfect if you don't want night noise, although a bit far from the center of Banff.
Dining
6.0
The dining is advertised at specific times and a bit excessive.
Facilities
9.0
The hotel features an underground car park, a small spa area, and very comfortable rooms.
comfy beds
dining hours
Jill
United Kingdom,
September
2023
7.2/10
Staying at the hotel was a mixed experience. The rooms were clean and well-kept, but the dining options were below average. The location was convenient for exploring downtown Banff, and the service varied from unbelievably kind to inexperienced.
Rooms
8.0
The rooms were clean and well-kept.
Service
7.0
The service varied from unbelievably kind and accommodating to inexperienced.
Location
9.0
The location was convenient for exploring downtown Banff.
Dining
5.0
The dining options were below average.
Facilities
Peter
United Kingdom,
July
2023
8.0/10
The hotel has a good layout for our purposes as parents using the loft. The rooms are comfortable, clean, and nicely appointed; however, the automatic extractor fan was loud and couldn't be switched off, leading to a sleepless night. The hotel would be closed until 7:30 due to serving a tour group.
Rooms
7.0
The rooms were comfortable, clean, and nicely appointed, but the automatic extractor fan was loud.
Service
7.0
The staff was helpful with getting us from A to B and provided good tips. They were very warm and welcoming, but there was a comment that was not very courteous.
Location
8.0
The hotel is fairly good, about a 10-minute walk into downtown. It is perfect if you don't want night noise, but there were noisy disturbances at 2:30 am after the bars closed. It is within walking distance of Banff village center.
Dining
9.0
The dining experience was a great bonus, just as the whirlpool and steam room. The restaurant had daily fresh fish and was fantastic after a day on the slopes.
Facilities
9.0
The hotel had great dining, a whirlpool, and a steam room available during weekdays. The hotel is big in Canada.
Tony
United Kingdom,
June
2023
7.8/10
I had a mixed experience at the hotel. The rooms were spacious with two comfortable queen-sized beds, but the automatic extractor fan was loud and couldn't be turned off, leading to a sleepless night. The sheer window coverings offered little privacy. On the positive side, the hotel is located within walking distance to the main hub of Banff, with excellent underground parking available at a great price.
Rooms
7.0
The room was large with two queen-sized beds and ample room around them.
Service
9.0
The staff were extremely kind and very responsive to our needs.
Location
8.0
The location was really good, just a 10-minute walk to the main hub of Banff.
Dining
7.0
The dining experience was good overall, but lacking fruit and adequate coffee on the second day.
Facilities
8.0
The high-level accommodation offered excellent underground parking.
Roy
United Kingdom,
May
2023
7.6/10
I had a wonderful stay at this hotel. The rooms were very nice, clean, and comfortable, although the air extraction rattle in the wall was a bit of a nuisance. The service was warm and welcoming overall, but the rock-hard takeaway breakfast muffin was a letdown. The location was perfect for exploring the area, but the noise late at night was bothersome. Dining options were quite good, with fresh cut fruit and good coffee, but a little inconsistent. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms were very nice, clean, and comfortable despite the minor noise issue.
Service
7.0
The staff was polite, friendly, and very welcoming, although the rock-hard breakfast muffin was disappointing.
Location
8.0
The location was perfect for exploring and within walking distance of the main attractions, but noise from nearby bars was a drawback.
Dining
7.0
The dining experience was a little hit and miss, with some great options but occasional inconsistencies.
Facilities
8.0
The facilities were adequate for a comfortable stay.
John
United Kingdom,
May
2023
7.8/10
The hotel offers stunning mountain views and spacious, clean rooms with a relaxing tub in the bathroom. The service was exceptional, except for one staff member. The location is ideal, close to downtown but away from the hustle and bustle. Dining options were not impressive given the room rates. Facilities include a small spa area and convenient underground parking.
Rooms
9.0
I found the room extremely comfortable with great views of the mountains. It was spacious and very clean, and having a tub in the bathroom was a nice touch.
Service
8.0
The service was wonderful, very friendly and accommodating. However, one staff member, Rafael, was not friendly at all.
Location
9.0
The hotel's location was ideal and stylish, close to all the small shops and restaurants in downtown Banff but situated at the north end of Banff Avenue, offering a quiet retreat with excellent underground parking.
Dining
5.0
The dining experience was not as good as expected, especially considering the high room rates. The breakfast was below par.
Facilities
8.0
The hotel features a small spa area and very comfortable rooms with modern amenities. The underground car park is convenient for guests.
Clean Rooms
Limited Dining
Sam
United States,
April
2023
7.4/10
I felt like I was in a spa with the exceptional and very spa-like rooms featuring a balcony and a great view. The staggered breakfast times added a nice touch, although I missed having basic things like a microwave in the room. The service was very nice, with the staff asking if we needed fresh towels and being friendly and accommodating. The location was amazing, within walking distance of Banff village center and offering a nice quiet retreat in the woods. The dining experience, however, was very basic for the room charge, leading to a busy and crowded breakfast time with poor quality choices. The hotel's facilities were convenient for the stay.
Rooms
8.0
The rooms felt like a spa oasis, with a balcony and great views.
Service
8.0
The service was friendly and accommodating.
Location
9.0
The location was amazing, within walking distance of Banff village center.
Dining
5.0
The dining experience lacked variety and quality for the room charge.
Sebastians
Fern Villa Hotel - Albert Road
Hotel Le Versailles
The Norwood
Marlita Beach Hotel Apartments
The Nile Ritz-Carlton, Cairo
Albert Hotel
Ellan Vannin Hotel
Hotel Royal Prague
Adelaide Lodge - Town Centre - Opposite Winter Gardens
Bennachie Lodge Hotel In Kemnay
Best Western Plus Milford Hotel